Effective Communication

6. Benefits ‘EZIT’ brings in vast benefits for the interest of the commuters, bus operators, and LTA. These benefits will enhance commuters’ travelling experience which ensues in an increase of commuters’ satisfaction level, boosting the reliability of our public transport and making it a preferred choice of transportation. 6.1 Increased Information Visibility With the installed smart system ‘EZIT’, information displayed will be more visible to the commuters situated at the different corners in the bus. As a result, questions from the commuters regarding their destination will be decreased and commuters will have a greater sense of assurance that they are on the right track to their destination, thus eliminating the need to clarify their doubts with the bus driver. 6.2 Cultivating Gracious Behavior Alongside with the bell alighting system, messages will be displayed on the holographic display to prompt commuters to give way to the alighting commuters from where the be...

After going through one round of the mock presentation, I was able to grasp hold of the problems faced with the help of my professor and fellow peers. While I was giving my delivery, I spoke in a monotonous tone and lacked enthusiasm for the presentation which will make the audience feel that I am not passionate about the product. In addition, the audience might feel that I gave the presentation for the sake of presenting and not making the effort to ensure that they can benefit from it too. Instead, we should be creating the ambiance to be a friendlier and welcoming environment, in order for the presentation to be interesting and understandable. By doing so, we will be able to spark their curiosity towards our product and also developing an interest to wanting to know more. In order to leave a strong overall impact, we would be required to rehearse to articulate and understand the content well, as well as to have a strong camaraderie between one another. Preparation wo...

Benefits Although holographic displays can be costly, the amount can be offset by the revenues earned from advertisements opportunities. With the state-of-the-art technology, it will assist commuters in alighting and boarding uninterrupted as the mobile application is an automatic system and guide. By doing so, it will raise awareness to commuters and create a considerate culture community, commuters will learn to give way to others who are alighting. Thus, preventing them from missing their stations/stops. In addition, commuters are able to experience and enjoy the benefits of free Wi-Fi since commuters are using their phones most of the time while traveling on public trains and buses. As for the commuters who are not using their phone, they can experience the holographic information being projected out such as sharing with them about the weather forecast in the different parts of Singapore, the ability to be educated with the news locally and globally in real-time cont...

In the article “Dubbed the ‘best in class’: 6 things about Hong Kong's MTR rail system”, Lee (2015) stated that Transport Minister Khaw Boon Wan claims Hong Kong's MTR is the ‘best in class'. Mr. Khaw added on that SMRT and SBS transit should adopt Hong Kong’s rail system as it has been privatized, which enabled MTRC to allocate more profits to rail “maintenance, renewals and service improvements”, comparatively to 19% of Singapore’s rail revenue.  According to the article, the MTR has 155 stations over 221km island wide and maintenance is conducted once every 3 days via a mobile transportation unit that uses “ultrasonic techniques” to scan for irregularities. In addition, MTRC also has an Operations Control Centre (OCC) that monitors the entire system which is paramount to the organization's prompt response to emergencies. While it is essential to use benchmarking to improve Singapore's rail reliability standards, Singapore should be cautious about adopting MTRC...

In the article “Dubbed the ‘best in class’: 6 things about Hong Kong's MTR rail system”, Lee (2015) reported that Transport Minister Khaw Boon Wan claims that Hong Kong’s MTR is the ‘best in class’. Mr Khaw then further complimented Hong Kong’s rail system stating that SMRT and SBS transit should adopt Hong Kong’s practices. Examples are the Hong Kong government’s privatization of the MTR Corporation (MTRC) in 2000, which led to a decrease in budget and an increase in competency of the public transportation. This provides room for the MTRC to allocate 37% of their profits to rail “maintenance, renewals and service improvements”, which is adequate as compared to Singapore’s 19%, as claimed by Mr. Khaw. While the MTR has 155 stations across nine prime travelling lines over 221km, maintenance is conducted via a mobile transportation unit that scans for irregularities through “ultrasonic techniques” once every 3 days. This is more extensive than Singapore’s inspection routine despi...

In the article “Dubbed the ‘best in class’: 6 things about Hong Kong's MTR rail system”, Lee (2015) reported that Transport Minister Khaw Boon Wan claims that Hong Kong’s MTR is the ‘ best in class’ . Mr Khaw then further complimented Hong Kong’s rail system stating that SMRT and SBS transit should adopt Hong Kong’s practices. Examples are the Hong Kong government’s privatization of the MTR Corporation (MTRC) in 2000, which led to a decrease in budget and an increase in competency of the public transportation. This provides room for the MTRC to allocate 37% of their profits to rail “maintenance, renewals and service improvements”, which is adequate as compared to Singapore’s 19%, as claimed by Mr. Khaw. While the MTR has 155 stations across nine prime travelling lines over 221km, maintenance is conducted via a mobile transportation unit that scans for irregularities through “ultrasonic techniques” once every 3 days. This is more extensive than Singapore’s inspection routine d...