Effective Communication

In the article “Dubbed the ‘best in class’: 6 things about Hong Kong's MTR rail system”, Lee (2015) reported that Transport Minister Khaw Boon Wan claims that Hong Kong’s MTR is the ‘best in class’. Mr Khaw then further complimented Hong Kong’s rail system stating that SMRT and SBS transit should adopt Hong Kong’s practices. Examples are the Hong Kong government’s privatization of the MTR Corporation (MTRC) in 2000, which led to a decrease in budget and an increase in competency of the public transportation. This provides room for the MTRC to allocate 37% of their profits to rail “maintenance, renewals and service improvements”, which is adequate as compared to Singapore’s 19%, as claimed by Mr. Khaw. While the MTR has 155 stations across nine prime travelling lines over 221km, maintenance is conducted via a mobile transportation unit that scans for irregularities through “ultrasonic techniques” once every 3 days. This is more extensive than Singapore’s inspection routine despi...

In the article “Dubbed the ‘best in class’: 6 things about Hong Kong's MTR rail system”, Lee (2015) reported that Transport Minister Khaw Boon Wan claims that Hong Kong’s MTR is the ‘ best in class’ . Mr Khaw then further complimented Hong Kong’s rail system stating that SMRT and SBS transit should adopt Hong Kong’s practices. Examples are the Hong Kong government’s privatization of the MTR Corporation (MTRC) in 2000, which led to a decrease in budget and an increase in competency of the public transportation. This provides room for the MTRC to allocate 37% of their profits to rail “maintenance, renewals and service improvements”, which is adequate as compared to Singapore’s 19%, as claimed by Mr. Khaw. While the MTR has 155 stations across nine prime travelling lines over 221km, maintenance is conducted via a mobile transportation unit that scans for irregularities through “ultrasonic techniques” once every 3 days. This is more extensive than Singapore’s inspection routine d...

09 September 2017 Aloysius Wong Wei Jun Yishun Ring Road BLK 450 #05-99 Singapore 789645 Ms Lim Lay Hoon Professor Singapore Institute of Technology 10 Dover Drive Singapore 138682 Dear Ms Lim, Subject: Strength and Weakness of Communication My name is Aloysius Wong, and I am an undergraduate pursuing my degree in Sustainable Infrastructure Engineering (Building Services). I graduated from Singapore Polytechnic with a diploma in Clean Energy and I was actively involved in the school's Bowling team as a Vice President. One of my communication strength is being observant to the body language of others while having a conversation. When I was working, I had to attend business meetings to interact with entrepreneurs and I noticed the different body language and vibe given out by them. There were times when they were not interested, they would lean towards the backrest and stay out of the conversation. On the other hand, when they are curious about the matter, they ...